System Status Portal

All Systems Operational

About This Site

Welcome to the EASE System Status Portal where you will find the latest system status, information and updates on any service related issues and upcoming scheduled maintenance. Please subscribe to be notified of any scheduled maintenance periods, system issues and follow up resolutions.

EASE Audit Platform Operational
90 days ago
100.0 % uptime
Today
app.ease.io ? Operational
iOS Mobile App ? Operational
Android Mobile App ? Operational
govcloud.ease.io ? Operational
Global.ease.io ? Operational
Valeo.ease.io/valeo.easeinc.com Operational
90 days ago
100.0 % uptime
Today
EASE Connect/Insights ? Operational
EASE Customer Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 30, 2025

No incidents reported today.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Completed - We have completed the database maintenance early. The platform is performing within normal parameters. Thank you for your patience.
Aug 24, 15:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 15:00 UTC
Scheduled - The US-based production environment of the EASE platform will undergo scheduled maintenance on Sunday, August 24th, 2025, starting at 8:00 AM (PDT) for approximately 1 hour. This downtime is required to update the database version for app.ease.io. During this time, the EASE platform will be unavailable for US production customers.


As always, you can visit the EASE System Status Portal (status.ease.io) for updates on system availability. If you have any questions, please contact us at support@ease.io.

Aug 22, 21:47 UTC
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025
Completed - Our database maintenance has completed early. All environments available. Thank you for your patience.
Aug 17, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 15:00 UTC
Scheduled - The GovCloud, Global, and Valeo production environments will undergo scheduled maintenance on Sunday, August 17th, 2025, starting at 8:00 AM (PDT) for approximately 1 hour. This downtime is required to upgrade the database engine in these environments. During this time, the EASE platform will be unavailable for customers assigned to these environments.

As always, you can visit the EASE System Status Portal for updates on system availability. If you have any questions, please contact us at support@ease.io.

Aug 15, 21:30 UTC
Aug 16, 2025

No incidents reported.