System Status Portal

All Systems Operational

About This Site

Welcome to the EASE System Status Portal where you will find the latest system status, information and updates on any service related issues and upcoming scheduled maintenance. Please subscribe to be notified of any scheduled maintenance periods, system issues and follow up resolutions.

Uptime over the past 90 days. View historical uptime.
EASE Audit Platform Operational
90 days ago
100.0 % uptime
Today
app.ease.io Operational
iOS Mobile App Operational
Android Mobile App Operational
govcloud.ease.io Operational
Global.ease.io Operational
Valeo.ease.io/valeo.easeinc.com Operational
90 days ago
100.0 % uptime
Today
EASE Connect/Insights Operational
EASE Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 17, 2025

No incidents reported today.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025
Scheduled Maintenance (Govcloud/Global-EU) - Sunday, December 14, 2025
Completed - The scheduled maintenance has been completed.
Dec 14, 17:30 UTC
Update - We are extending the maintenance to 10AM due to a possible issue we noticed with our database update.
Dec 14, 17:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 16:00 UTC
Scheduled - The EASE Global/EU and GovCloud production platforms will undergo scheduled database upgrades on **Sunday, December 14, 8:00-9:30 AM PT (16:00-17:30 UTC)**. This maintenance window requires downtime, with an expected impact of no more than 45 minutes per environment.

Updates on progress and completion will be posted to the EASE System Status Portal at status.ease.io.

As always, you can visit the EASE System Status Portal (status.ease.io) for updates on system availability. If you have any questions, please contact us at support@ease.io.
Dec 12, 22:22 UTC
Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
Database maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 18:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:38 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 7, 17:37 UTC
Database maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 16:00 UTC
Scheduled - The EASE US and Global Production platforms will undergo scheduled database maintenance on Sunday, December 7, 2025, starting at 8:00 AM PDT (15:00 UTC) for approximately one hours. This downtime will affect the US Production environment.

As always, you can visit the EASE System Status Portal (status.ease.io) for updates on system availability. If you have any questions, please contact us at support@ease.io.
Dec 5, 19:15 UTC
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Ease Connect Maintenance December 4, 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 19:00 UTC
Scheduled - Ease Connect (Data Warehouse) will be unavailable on Thursday, December 4 from 11:00 AM to 1:00 PM PST (19:00-21:00 UTC).

What to expect during this window
• Already downloaded or cached data will remain accessible.
• New data pulls and refreshes will fail during the downtime.
• Reporting and BI tools that connect live to Ease Connect (for example Power BI) will show connection or refresh errors until service is restored.

Why this is happening
• This downtime supports improvements to security and accessibility for users.
Sorry for the inconvenience, and thanks for planning around the window.

We appreciate your patience as we perform these updates to improve platform performance and reliability. For real-time updates, please visit the [EASE System Status Portal](https://status.ease.io/). If you have any questions, please contact us at support.ease.io.
Dec 2, 00:22 UTC
Dec 3, 2025

No incidents reported.

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