System Status Portal
All Systems Operational

About This Site

Welcome to the EASE System Status Portal where you will find the latest system status, information and updates on any service related issues and upcoming scheduled maintenance. Please subscribe to be notified of any scheduled maintenance periods, system issues and follow up resolutions.

Uptime over the past 90 days. View historical uptime.
EASE Audit Platform Operational
90 days ago
99.97 % uptime
Today
app.ease.io ? Operational
iOS Mobile App ? Operational
Android Mobile App ? Operational
govcloud.ease.io ? Operational
Global.ease.io ? Operational
Valeo.ease.io/valeo.easeinc.com Operational
90 days ago
99.97 % uptime
Today
EASE Insights ? Operational
EASE Customer Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Scheduled Maintenance - Global
Completed - The issue was resolved and our maintenance is complete.
Jul 21, 19:06 UTC
Update - Our Team has narrowed the issue down to a single organization and a fix is being deployed momentarily. Meanwhile, our production environment is available. Should you experience any issues, as always, please report them to our support team at support@ease.io.
Jul 21, 19:02 UTC
Verifying - Our Developers identified an issue during the current maintenance. Our R&D team is working to identify the cause of the issue. We will update this status page regularly. We will be extending the maintenance for 1 hour.
Jul 21, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 15:00 UTC
Scheduled - Our production environment will undergo scheduled maintenance on **Sunday, July 21st, 2024, starting at 8:00 AM (PST) for approximately 2 hours.** We apologize for any inconvenience and appreciate your patience as we enhance our services for your benefit.

As always, you can visit the [EASE System Status Portal](https://status.ease.io/) for updates on system availability. If you have any questions, please contact us at support.ease.io.
Jul 19, 21:38 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Database Maintenance - Govcloud
Completed - Maintenance completed early. Testing shows no issues. Thank you for your patience.
Jul 13, 15:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:30 UTC
Scheduled - Please note that on **Saturday, July 13 from 8:30 until 9:00 AM PDT,** the EASE GovCloud servers will be undergoing routine database maintenance. During this time period, you will be unable to access EASE.

We apologize in advance for any inconvenience this may cause. Please contact support@ease.io if you have any questions. Thank you.
Jul 12, 21:22 UTC
Database Maintenance Valeo and Global
Completed - We have completed the maintenance early. Everything checks out. Thank you for your patience.
Jul 13, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 12, 21:22 UTC
Scheduled - Please note that on **Saturday, July 13 from 8:00 until 8:30 AM PDT,** the EASE Global and Valeo servers will be undergoing routine database maintenance. During this time period, you will be unable to access EASE.

We apologize in advance for any inconvenience this may cause. Please contact support@ease.io if you have any questions. Thank you.
Jul 12, 21:15 UTC
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