System Status Portal

All Systems Operational

About This Site

Welcome to the EASE System Status Portal where you will find the latest system status, information and updates on any service related issues and upcoming scheduled maintenance. Please subscribe to be notified of any scheduled maintenance periods, system issues and follow up resolutions.

Uptime over the past 90 days. View historical uptime.
EASE Audit Platform Operational
90 days ago
100.0 % uptime
Today
app.ease.io ? Operational
iOS Mobile App ? Operational
Android Mobile App ? Operational
govcloud.ease.io ? Operational
Global.ease.io ? Operational
Valeo.ease.io/valeo.easeinc.com Operational
90 days ago
100.0 % uptime
Today
EASE Connect/Insights ? Operational
EASE Customer Support Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025
Scheduled Maintenance for 3.80 release - July 13
Completed - Release 3.80 Deployment – Update

Deployment of release 3.80 is now complete across all environments.

✅ Mobile Apps
• The iOS and Android apps have been updated to version 3.80 in the Apple App Store and Google Play Store.
• The latest APK is available for download:
https://download.ease.io/mobile/latest/

✅ Microsoft Build
• The latest Microsoft build is pending approval in the Microsoft App Store.
• The executable is available here:
https://download.ease.io/microsoft/latest/

✅ Environments
• Valeo, Global/EU, GovCloud, and Production environments are fully available and operating on version 3.80.

⚠️ Important Reminders
• This release includes breaking changes that may impact compatibility with older versions.
• Please ensure all users update their mobile apps to version 3.80 to avoid disruptions.

If you have questions or need assistance, please reach out to Ease Support:
https://support.ease.io
📧 support@ease.io

All systems are online and running as expected. Thank you for your patience during this release.
Jul 13, 17:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 17:03 UTC
Scheduled - Maintenance Update – Release 3.80 Deployment

Maintenance for the deployment of our 3.80 release is currently ongoing.

✅ Mobile Apps
• The iOS and Android apps have been updated to version 3.80 in the Apple App Store and Google Play Store.
• The latest APK is also available for direct download here:
https://download.ease.io/mobile/latest/

✅ Microsoft Build
• The latest Microsoft build is pending approval in the Microsoft App Store.
• The executable can be downloaded here:
https://download.ease.io/microsoft/latest/

✅ Valeo Environment
• The Valeo environment is now available.

✅ GovCloud Environment
• The GovCloud environment is now available.

✅ Global/EU Environment
• The Global/EU environment is now available.

⚠️ Main Production and Environment
• There are slight delays in the updates on main production environment (app.ease.io)
• Validation of the 3.80 update is in progress.

We will continue to provide updates as validation continues. Thank you for your patience. We will be extending the maintenance for 30 minutes while we validate the updates.
EASE Audit Platform - app.ease.io
EASE Audit Platform - iOS Mobile App
EASE Audit Platform - Android Mobile App
EASE Audit Platform - govcloud.ease.io
Jul 13, 17:02 UTC
Scheduled Maintenance – Sunday, July 13
Completed - The scheduled maintenance has been completed.
Jul 13, 17:00 UTC
Update - Maintenance Update – Release 3.80 Deployment

Maintenance for the deployment of our 3.80 release is currently ongoing.

✅ Mobile Apps
• The iOS and Android apps have been updated to version 3.80 in the Apple App Store and Google Play Store.
• The latest APK is also available for direct download here:
https://download.ease.io/mobile/latest/

✅ Microsoft Build
• The latest Microsoft build is pending approval in the Microsoft App Store.
• The executable can be downloaded here:
https://download.ease.io/microsoft/latest/

✅ Valeo Environment
• The Valeo environment is now available.

✅ GovCloud Environment
• The GovCloud environment is now available.

✅ Global/EU Environment
• The Global/EU environment is now available.

⚠️ Main Production and Environment
• There are slight delays in the updates on main production environment (app.ease.io)
• Validation of the 3.80 update is in progress.

We will continue to provide updates as validation continues. Thank you for your patience. We will be extending the maintenance for 30 minutes while we validate the updates.
Jul 13, 16:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 00:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 23:59 UTC
Scheduled - EASE will be in maintenance mode Sunday, July 13, from 8:00–10:00 AM Pacific (15:00–17:00 UTC) for a full deployment of the 3.80 release.

Action Required:
Update your EASE Mobile App at 8:00 AM. Older versions will not work after this update.

Get the latest app:
• Apple App Store or Google Play Store (search EASE Audits)
• APK Download:
• Before 8 AM PAcific: https://download.ease.io/mobile/archive/3.80/
• After 8 AM PAcific: https://download.ease.io/mobile/latest/

For updates during the downtime, visit status.ease.io.
Questions? Contact support@ease.io.
Jul 10, 23:52 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

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