System Status Portal

All Systems Operational

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Welcome to the EASE System Status Portal where you will find the latest system status, information and updates on any service related issues and upcoming scheduled maintenance. Please subscribe to be notified of any scheduled maintenance periods, system issues and follow up resolutions.

Uptime over the past 90 days. View historical uptime.
EASE Audit Platform Operational
90 days ago
100.0 % uptime
Today
app.ease.io Operational
iOS Mobile App Operational
Android Mobile App Operational
govcloud.ease.io Operational
Global.ease.io Operational
Valeo.ease.io/valeo.easeinc.com Operational
90 days ago
100.0 % uptime
Today
EASE Connect/Insights Operational
EASE Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Deployment Status Update
Resolved - All systems are fully operational and performing normally. The deployment has been completed successfully, and no further impact is expected.

We sincerely apologize for any disruption this may have caused and thank you for your patience and understanding.
Apr 16, 20:45 UTC
Update - The deployment has been completed successfully and all services are now operating normally. We scaled our infrastructure to address the earlier issues, and systems have been fully restored.
We appreciate your patience throughout this process and apologize for any inconvenience experienced during the deployment. If you encounter any further issues, please reach out to our support team.
Thank you for your continued trust.
Apr 16, 20:31 UTC
Monitoring - We are currently performing a scheduled production deployment and are experiencing some temporary issues during the rollout. The underlying infrastructure updates have now completed successfully, and we are finalizing the deployment of the corresponding application changes to restore full functionality.

Some users may continue to experience intermittent issues until the deployment is fully complete. We appreciate your patience as we work to resolve this as quickly as possible and will provide an update once the deployment has been finalized.

Thank you for bearing with us.
Apr 16, 20:28 UTC
SSO Login issue for Valeo endpoints
Resolved - Between 10:58 AM and 11:08 AM Pacific Time, customers may have experienced intermittent issues establishing new SSO connections in the Valeo environment. Users with active sessions were not impacted and continued to have uninterrupted access throughout this period.

Our team quickly identified the root cause and deployed a remediation, restoring full functionality. We sincerely apologize for any inconvenience this may have caused.

If you continue to experience any issues, please don't hesitate to reach out to our support team.

Thank you for your patience and continued trust.
Apr 16, 18:39 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

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