Between 10:58 AM and 11:08 AM Pacific Time, customers may have experienced intermittent issues establishing new SSO connections in the Valeo environment. Users with active sessions were not impacted and continued to have uninterrupted access throughout this period.
Our team quickly identified the root cause and deployed a remediation, restoring full functionality. We sincerely apologize for any inconvenience this may have caused.
If you continue to experience any issues, please don't hesitate to reach out to our support team.
Thank you for your patience and continued trust.
Posted Apr 16, 2026 - 18:39 UTC
This incident affected: EASE Audit Platform (Valeo.ease.io/valeo.easeinc.com).