We have monitored no further issues. Our development team is reviewing the health check and will update it accordingly.
Posted Jul 19, 2023 - 19:20 UTC
Update
We have had reports of users able to access the application who were previously unable to connect. We are still investigating the cause of the issue, but it appears that a health check was not reporting the status properly for a web instance. We removed this web instance from usage and the issue resolved.
Posted Jul 17, 2023 - 13:41 UTC
Monitoring
We believe that we have found the cause of the issue. Our connection errors have discontinued, and we are monitoring closely.
Posted Jul 17, 2023 - 13:26 UTC
Investigating
We are experiencing connection issues between our front end and our database. We are investigating the issue.
Posted Jul 17, 2023 - 12:01 UTC
This incident affected: EASE Audit Platform (app.ease.io, iOS Mobile App, Android Mobile App).